Privacy Policy

This policy explains what information we collect when you contact us or book a tour, how we use it, and the choices you have. It applies to this website and to enquiries you send us through it.

When you send an enquiry we collect the name, phone number and, if you provide one, the email address you enter, along with the destination, travel month, number of travellers and any message you write.

If you go on to book, we additionally collect the details required to make the arrangements — traveller names as they appear on identification, dates of birth where a carrier or permit requires them, and identification numbers where a permit, hotel or airline requires them.

We also collect basic technical information such as your approximate location, browser and the pages you viewed, in aggregate.

To respond to your enquiry, to prepare a quotation, to make the bookings your trip requires, and to contact you about the trip you have booked.

We do not sell your information, and we do not use it for advertising by third parties.

We process your information because you have asked us to arrange travel for you, or because we are required to keep certain records. Where we rely on your consent, you may withdraw it at any time by contacting us.

Arranging a tour requires sharing your details with the suppliers who deliver it: hotels and guest houses, road transport operators, railways and airlines, and the authorities who issue permits or visas for the destinations on your itinerary.

We share only what each supplier needs, and only for the trip you have booked.

Client to supply: confirm which analytics tools are in use, if any, so this section can name them

This site sets a cookie to remember that you have dismissed the announcement strip. It contains no personal information.

Client to supply: how long enquiry records and booking records are kept

We take reasonable steps to protect the information you give us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You may ask us for a copy of the information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where we are not required to keep it.

To make any of these requests, contact the Grievance Officer named below.

We collect information about children only as part of a family booking, and only from the adult making that booking.

If this policy changes we will update the date shown at the top of this page.

Under India's Information Technology Rules we are required to publish the name and contact details of a Grievance Officer.

Client to supply: Grievance Officer full name

Client to supply: Grievance Officer email address

Client to supply: Grievance Officer postal address

For anything about this policy, contact us using the details on our contact page.